If you need help in connection to your SeKA account, you can call the Center for Educational Development, Methodology and Organization at number +36 20 666 3385 during working hours, or you can write an email to this address: helpdesk@seka.semmelweis.hu

Please provide us with these details in your email:

• name
• for students: Neptun ID
• for employees: faculty, organisation unit, and the SeKA login name (same as the login name you use for the central email system of the university)
• if you used the SeKA system ever before
• what you wanted to achieve
• what you actually did, and what kind of error message or result you got (precise description is necessary, screenshots are very useful)
• what was the date and time when this occured

If you fail to describe your problem properly, we cannot help you, or it is going to take a lot more time!

Emails are answered as soon as possible, usually within a few days.